Shipping policy

TERMS & CONDITIONS

By placing an order with Syra for products sold on this website (https://syra-bystephenson.com), you confirm that you have read, understood, and agreed to these Terms & Conditions (“T&Cs”). Please read these T&Cs carefully. If you have any questions or concerns, you should contact our customer service before placing an order.

ABOUT SAMMAN COSMETICS

This Site is owned and operated by Samman Cosmetics (سمّان لمستحضرات التجميل).

Registered Address:
New Cairo, Villa 167, Jasmine 4, 2nd Floor, First Settlement, Cairo, Egypt

القاهره الجديده فيلا ١٦٧ الياسمين ٤ الدور التاني التجمع الاول

Commercial Registration Number: 237335
رقم السجل التجاري: ٢٣٧٣٣٥

Phone Number: 01002141502

Email: stephensonpharmacy1899@gmail.com

These Terms & Conditions include:

  • General terms governing the use of this Site
  • Terms relating to the services provided through the Site
  • Terms relating to the sale and purchase of products

By using this Site, placing an order, or purchasing any products, you agree to be bound by these Terms & Conditions.

ORDERING

Each customer is permitted to create one customer account.

When placing an order, you agree to provide accurate and complete information, including:

  • Full name
  • Email address
  • Billing address
  • Delivery address (which may be the same as the billing address)
  • Contact phone number

Once your order has been placed, you will receive an order confirmation email within 24 hours.

During checkout, you will be directed to a shipping confirmation page where you can:

  • Select your preferred delivery method
  • Confirm or edit your delivery and billing addresses

You may review and correct any errors in your order details before clicking “Confirm Order” on the final page of the checkout process. Once the order is confirmed, changes may no longer be possible.